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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jerry Montgomery

Jerry Montgomery

September 1, 2026

5  out of  5
rating by Jerry Montgomery
"Thank you Reggie for helping my friend with a quote on auto insurance"
We responded:
"Thank you for continuing to trust us for your insurance needs. It’s our pleasure to help protect what matters most to you.

Monica Acuna Munoz - State Farm Insurance Agent"
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Latoyia Walker

September 1, 2026

5  out of  5
rating by Latoyia Walker
"Thank you to Monica & her office manager, I was able to get the coverage i needed and clarity on the options. They were very helpful & informative."
We responded:
"A sincere thank-you for your review, Latoyia. We truly value your business and your kind words. Our State Farm team here in Phoenix loves serving customers like you!

Monica Acuna Munoz - State Farm Insurance Agent"
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Marlee Jackson

September 1, 2026

5  out of  5
rating by Marlee Jackson
"I’d be telling a fib if I were to say the customer service wasn’t 10/10! Keep up the great work!"
We responded:
"Thanks for the 5 stars and being part of our Phoenix community! We always love hearing from you, please let us know whenever we can help.

Monica Acuna Munoz - State Farm Insurance Agent"
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Dominick Williams

September 1, 2026

5  out of  5
rating by Dominick Williams
"Excellent customer service"
We responded:
"Amazing! Thank you for the kind words. We appreciate your trust in our State Farm team and look forward to continuing to serve you here in Phoenix.

Monica Acuna Munoz - State Farm Insurance Agent"
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Fallon

August 26, 2026

5  out of  5
rating by Fallon
"If you haven’t worked with Monica, you need to! She is not only an amazing person but she is an absolute gem to work with. You can tell when an agent genuinely cares about their clients when they go above and beyond to help you save money but also makes sure you have the right coverage for your needs and budget. I highly recommend Monica to anyone looking for an insurance agent! We all know insurance isn’t cheap so invest in someone you trust!!"
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our Phoenix team. We're always here if you need anything.

Monica Acuna Munoz - State Farm Insurance Agent"
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Edgar Millan

August 26, 2026

5  out of  5
rating by Edgar Millan
"Our agent Monica was so helpful and seamless on boarding when we made the switch :)"
We responded:
"Five stars — thank you so much! We’re so glad you chose our State Farm office for your insurance needs.

Monica Acuna Munoz - State Farm Insurance Agent"
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Avery Archer

August 23, 2026

5  out of  5
rating by Avery Archer
"Monica is an amazing agent! Highly recommend!!!"
We responded:
"Thank you for the 5-star review! We’re thrilled to hear you had such a great experience with our Phoenix office. Thanks for trusting us for your insurance needs.

Monica Acuna Munoz - State Farm Insurance Agent"
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Chris Cannon

August 21, 2026

1  out of  5
rating by Chris Cannon
"If you want an agent that doesn't care about her customers, Monica is a great choice. She will be kind enough NOT to contact you regarding changes to your policies including cancelations. She shifts blame and doesn't take any accountability. I Don't recommend. Also ignore her comments under this one. It's her way of saving face with the public."
We responded:
"Thank you for taking the time to leave us a review. We’re very sorry to see this feedback and would like to better understand your concerns. Please contact our office here in Phoenix so we can help further.

Monica Acuna Munoz - State Farm Insurance Agent"
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Hannah Deane

August 20, 2026

5  out of  5
rating by Hannah Deane
"Monica and her team are an absolute joy to work with . Monica is consistent, driven, and gives 110 percent to her clients and her team . If you are in need of an agent, Monica is the best you can get!"
We responded:
"Thank you for the 5-star review! We’re thrilled to hear you had such a great experience with our Phoenix office. Thanks for trusting us for your insurance needs.

Monica Acuna Munoz - State Farm Insurance Agent"
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Monique Millán

July 10, 2026

5  out of  5
rating by Monique Millán
"We’ve really enjoyed working with Monica. She’s quick to respond, and patient with us, walking us through the transition. She made everything simple and helped us feel confident that we have the right coverage. She truly lives up to “Like a good neighbor, State Farm is there.”"
We responded:
"A sincere thank-you for your review, Monique. We truly value your business and your kind words. Our State Farm team here in Phoenix loves serving customers like you!

Monica Acuna Munoz - State Farm Insurance Agent"
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kim shaheen

July 9, 2026

5  out of  5
rating by kim shaheen
"She wasn't just cheaper. She beat Hartford by thousands of dollars."
We responded:
"Kim,
Thank you for your 5-Star Google Review. Welcome to State Farm!! "
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Danielle Brock

May 20, 2026

5  out of  5
rating by Danielle Brock
"Katie was super quick with an auto quote and answered all of my questions."
We responded:
"Thank you! We’re honored to serve the insurance needs of our Phoenix community and so appreciative of your 5-star rating.

Monica Acuna Munoz - State Farm Insurance Agent"
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T. Matthews

May 20, 2026

5  out of  5
rating by T. Matthews
"Juanita made it so easy, she was a delight to work with!"
We responded:
"Thank you for the wonderful review! It means so much to our Phoenix team to know we’re helping neighbors feel protected and cared for.

Monica Acuna Munoz - State Farm Insurance Agent"
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Angelica Marmolejo

May 20, 2026

5  out of  5
rating by Angelica Marmolejo
"Katie gave me a quote for a renters policy, I appreciated how easy the process was."
We responded:
"Thank you! We’re honored to serve the insurance needs of our Phoenix community and so appreciative of your 5-star rating.

Monica Acuna Munoz - State Farm Insurance Agent"
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Steph Ohh

May 20, 2026

5  out of  5
rating by Steph Ohh
"Katie was really fast with my renters quote."
We responded:
"Thank you for continuing to trust us for your insurance needs. It’s our pleasure to help protect what matters most to you.

Monica Acuna Munoz - State Farm Insurance Agent"
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Kendi Gregory

May 19, 2026

5  out of  5
rating by Kendi Gregory
"Katie was super friendly and helpful, answered my questions about an auto policy."
We responded:
"Thank you for taking the time to leave a review. We're thrilled to see this awesome rating for our Phoenix State Farm office! We appreciate your support.

Monica Acuna Munoz - State Farm Insurance Agent"
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Souan Thannao

May 19, 2026

5  out of  5
rating by Souan Thannao
"Reggie is the kindest and most thoughtful person that I have ever met. He genuinely cares about people and will go out of his way to help others."
We responded:
"Thank you for highlighting our service! We’re proud to help our Phoenix neighbors find peace of mind.

Monica Acuna Munoz - State Farm Insurance Agent"
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Carmen Sanchez

March 28, 2026

5  out of  5
rating by Carmen Sanchez
"I definitely recommend Reg he is very professional he was able to find me a way better price and coverage for my home and auto, he made my day after he told me how much my new payment will be almost half of what i was paying i regret not calling them before."
We responded:
"We truly appreciate the kind words, Carmen! Our State Farm team always strives to do our best — thank you for noticing.

Monica Acuna Munoz - State Farm Insurance Agent"
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Christina Loya

February 24, 2026

5  out of  5
rating by Christina Loya
"Mónica and her team are great! Happy to be back with State Farm!!! Thank you so much for answering all my questions!!!"
We responded:
"You rock,Christina! We appreciate your support and your positive review.

Monica Acuna Munoz - State Farm Insurance Agent"
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Carolina Johnson

February 11, 2026

5  out of  5
rating by Carolina Johnson
"Monica Acuna Munoz from State Farm is an excellent agent. She recently took over from our agent who retired. She takes her time and is meticulous in going over all of our coverage needs and they now provide Life Insurance. She helped send someone to our house to do the windshield replacement so I didn't have to take it somewhere to wait for it to also be calibrated with the computer system. She acts ore like a family member than an agent. She is great!"
We responded:
"Carolina, your review means the world to us. Thank you for recognizing our efforts!

Monica Acuna Munoz - State Farm Insurance Agent"
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Scott VanOver

January 30, 2026

5  out of  5
rating by Scott VanOver
"Great visiting in person with Monica"
We responded:
"Scott,
Thank you for coming in for your annual policy review and thank you for being a long standing State Farm customer. "
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Adrian Alcaraz

January 30, 2026

5  out of  5
rating by Adrian Alcaraz
"Matt is so awesome. Thanks for helping me switch from Geico to a better rate!!"
We responded:
"Adrian,
Thank you for your 5-Star Google Review. Not surprising to hear that Matt met all your expectations, thank you for letting us know. Welcome to our State Farm Family. "
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Melissa K

January 22, 2026

1  out of  5
rating by Melissa K
"Monica was incredibly negligent in handling my insurance policy. Do not recommend her."
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Alison Bittick

December 18, 2025

5  out of  5
rating by Alison Bittick
"Matt was extremely helpful, courteous, he took care of my needs and even managed to upsell me while still giving a great price! Thank you Matt, I appreciate you!"
We responded:
"Alison,
Thank you for your 5-Star Google Review and for your kind words! We're thrilled to hear that Matt provided you with helpful and courteous service while meeting your needs and offering great value. We welcome you to our State Farm Family!"
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Izel Ava

December 11, 2025

5  out of  5
rating by Izel Ava
"10/10 best ever !"
We responded:
"Izel,
Thank you for your 5-Star Google Fantastic Review. We're thrilled to hear you had a 10/10 experience. "